Shipping Policy
Effective Date: January 3, 2025

At CloudPariz, we aim to provide a seamless and efficient shipping experience for all our customers. This Shipping Policy outlines the terms and conditions for the shipment of products purchased through CloudPariz.

1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an email confirmation once your order has been shipped, including tracking information.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to cater to your needs:

  • Standard Shipping: Delivery within 3-7 business days for domestic orders.
  • Expedited Shipping: Delivery within 1-3 business days for domestic orders.
  • International Shipping: Delivery times vary depending on the destination and selected shipping method.

Delivery times are estimates and may be affected by factors beyond our control, such as weather, customs delays, or carrier disruptions.

3. Shipping Costs

  • Shipping fees are calculated based on the weight, size, and destination of your order.
  • Free shipping promotions may be available for orders meeting specific criteria, as advertised on our website.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can monitor the progress of your shipment using the tracking number on the carrier’s website.

5. Delivery Address

  • Customers are responsible for providing accurate and complete shipping information at checkout.
  • CloudPariz is not liable for delays, lost shipments, or additional fees resulting from incorrect or incomplete addresses.

6. International Shipping

  • For international orders, the recipient is responsible for any customs duties, taxes, or additional fees imposed by the destination country.
  • Customs procedures may delay delivery times, which are beyond the control of CloudPariz.

7. Lost, Damaged, or Delayed Shipments

If your order is lost, delayed, or arrives damaged, please contact us within 48 hours of the expected delivery date. Provide the following:

  • Your order number.
  • Photos of the damaged item and packaging (if applicable).
  • A description of the issue.

We will work with the shipping carrier to resolve the problem and may offer a replacement, refund, or other suitable resolution.

8. Return to Sender and Redelivery

  • If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal by the recipient, we will contact you to arrange redelivery. Additional shipping charges may apply.
  • Refunds for returned packages will exclude shipping costs.

9. Contact Us

For any shipping-related questions or issues, please contact us:

Thank you for choosing CloudPariz. We are committed to ensuring your orders are delivered promptly and securely, providing you with an exceptional shopping experience.